About us

Welcome to Soft RO, your trusted source for the latest tech gadgets—handpicked, quality-tested, and delivered right to your door. Born from a passion for innovation and a commitment to transparency, we make shopping for must-have accessories simple, reliable, and worry-free.

Our Mission

We believe everyone deserves access to cutting-edge tech at fair prices. Whether you’re a content creator, remote professional, or tech enthusiast, our goal is to empower you with tools that elevate your work, hobbies, and everyday life.

What We Do

• Curated Selection: Every item in our catalog—from 32× macro phone lenses and 4K Wi-Fi cameras to ergonomic wireless earbuds and standing desks—undergoes rigorous quality checks. We partner with vetted suppliers on Spocket to ensure stock accuracy and consistent performance.
• Fast, Free U.S. Shipping: We process orders within 2 business days and ship under DDP (Delivered Duties Paid) whenever possible, eliminating surprise fees. Enjoy free standard shipping with reliable delivery in 4–8 business days.
• Transparent Pricing: All prices include U.S. sales tax and applicable duties—what you see at checkout is what you pay at delivery. No hidden fees, no surprises.
• Easy Returns & Support: Our 30-day, no-hassle return policy and full-refund guarantee let you shop with confidence. For questions about orders, returns, or product details, reach us at sales@softro.store or via the live chat in the Help & Support widget.

Our Values

• Customer First: Clear policies, quick responses, and a genuine desire to help you succeed.
• Integrity: Honest product descriptions, accurate stock levels, and consistent pricing.
• Quality: We offer only gadgets we’d use ourselves—no gimmicks, no compromises.

Thank you for choosing Soft RO. We’re excited to be part of your tech journey—let’s build something great together!